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WARRANTY & RETURNS

All products are covered by a 12-month warranty that includes free onsite pickup and replacement.
Simply contact us by emailing 
josh@turbo-spec.com . However, all care must be taken and

assurance that the product was used as designer or manufactures intended.

Return Policy

 

WARRANTY & RETURNS

We will accept return of products if we determine that the products qualify for a warranty return
under our one-year Warranty above and you comply with the following warranty return procedures:

    • Obtain an RA# from Turbo Spec customer support. Every warranty return must have an RA#.
      Write the RA# on the outside of the shipping box or container (not the product package).
    • Submit your proof of purchase of the product direct from the Turbo Spec online store (an itemized,
      dated receipt) or from a retailer of Turbo Spec branded products and include a completed RA form.
    • Use the original Turbo Spec shipping box or container, and return all items and materials originally
      included with the Turbo Spec product, including the original product packaging. Remove or cover
      all previous shipping labels on the outside of the shipping box or container.
    • Return only the Turbo Spec products under warranty. We are not responsible for any other products, 
      accessories, or items that you return with the Turbo Spec products under warranty.
    • Arrange shipment pickup, prepay shipping (and any duty) charges, and insure the shipment or
      accept the risk if the product is lost or further damaged in transit. We advise that you ship the
      product back to us via Startrack or TNT to ensure proper delivery. It is your responsibility to
      retain a sender's copy of the shipment invoice and the shipment tracking number in the event
      of a lost shipment, until Turbo Spec has expressly acknowledged to you in writing that it has received
      the returned product. Turbo Spec will bear the cost of shipping the product or the replacement product
      back to you after warranty service.
    • The address for Turbo Spec Warranty Returns is:
      • Turbo Spec Returns
      • Pty Ltd ABN: 49 614 779 547 P: +61 450 703 459 E: josh@turbo-spec.com A: Suite 28B 1st Floor 24-32 Hughes Street Cabramatta NSW 2166 Australia